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Hate it

I hate pissy emails from customers. I took the afternoon off and just checked my email where a customer wants a quarterly meeting as soon as possible. We were due to have one in January but she was too busy putting together laptops for a rollout to her sales people.

First she didn't like it when our analysts were sending over emails. That's been fixed. They all pretty much come from me now. Two days ago she yelled at someone from one of our branches because I held up a ticket because it didn't have the serial number in it. She told me last month that the branch was getting too many tickets without the serial number. I can't win.

I want a new job.

I want more money.


( 1 comment — Leave a comment )
Feb. 10th, 2005 09:23 pm (UTC)
I'm feeling better now. About two hours ago I checked my phone mails and there was one from the salesperson for this account. It was a heads up that the customer is displeased with the quality of tickets and not with me. That's good but not good either.

I've got a bunch of ideas for a letter I'm going to give my new boss on how things can be improved for me.
( 1 comment — Leave a comment )