Today was the day when I had my last two reviews to give. They were the most difficult. The first was with an older woman who took a big paycut to work with my company. She had formerly been a manager and sometimes she can be really stressed out. The second one is the employee who thinks she has been placed on this earth to be our #1 employee. She's really good at her job about 60 - 70% of the time. The other part of the time she's dealing with personal issues (son, husband, ex-husband #2, stepchildren, dogs, father, her own medical conditions). She's juggling her work hours to leave early or in the middle of the day, getting personal phone calls, or calling in sick. She's also what I call "an information horder". Whether she does it intentionally or not, she sets her back-up (who is her best friend) nicely for failure. Customers complain her back-up is nice, pleasant, but don't get back to them as quickly as the regular employee does.
Our reviews this year had a scale of 0 to 5 with 0 being the lowest and 5 being the highest. Each job function was given a weight (40%, 20%, 20%, 10% and 10% is an example) and the total number of points earned determines where you fall in the scale. She earned a 78.5 which was Meets Expectations. At 80 points she would have been at a Meets Expectations but Sometimes Exceeds. She earned a lot of 4s and 5s but she also had a 2 (for her attendance and not letting anyone in management know of some issues - for instance, she was in a car accident on the way to work and called her back-up four times during the day about it. I finally heard indirectly from her via a phone call her husband made to me in the afternoon.). She was so mad! She's got quiet at one point and tried to argue with me. I told her that from January 1st to May 31st she'd used her 5 days of sick time and had used over half of her vacation hours (something like 120 hours or so) during that five month period. That's an entire month she didn't work! And hardly any of it was planned! I told her she was welcome to write a rebuttal.
She asked at 4pm if she could leave early since she was about to start earning overtime for the week. After her review and it being Friday I knew she'd want to. I let her go. About 20 minutes later I find out she spent the last part of the day moaning to my co-worker (and my best friend at work) about how she's average and no one appreciates her. I was pissed! She was sweet as pie to me on the phone, minutes after complaining about me. And she was employee of the month in July because of I nominated her in late April. When she didn't get it, I asked my boss in June and found out no one had been reading the nomination forms. (/smacks boss)
My husband and I relaxed, watching the shows he'd taped for us to watch during the week. We ordered pizza which is a treat for us. Once a week is probably too much; we've been trying to eat a lot healthier lately and the weight we've taken off has been good for us. Every once in a while, I'd think of this employee and just get mad or upset. Finally I told my husband and it made things better. Sometimes all I need is his sympathetic ear, and to have him say he's in my corner. That's the best feeling of all.